"1-800 Contacts was founded 25 years ago to offer consumers a better way to buy contact lenses. Since the very beginning, we've kept the customer at the center of everything we do," said John Graham, CEO of 1-800 Contacts. "It's gratifying that KKR sees such incredible value in our brand and that they will continue to support us in doing what we do best – delivering the best vision care to consumers with the highest quality customer service."To get more news about Black Contacts, you can visit beauon.com official website. Nate Taylor, KKR Partner and Co-Head of Americas Private Equity, said, "1-800 Contacts is a customer-centric, technology-enabled business that is bringing more convenience to the optical space. We are excited to invest behind John and his world-class team." Felix Gernburd, KKR Managing Director, added, "We believe 1-800 Contacts' singular focus on providing a consistent and high quality customer experience, fueled by industry-leading capabilities and telemedicine solutions, positions them well to continue to drive innovation in the category." As Americans dealt with stay-at-home orders and business closures in response to COVID-19 earlier this year, many contact lens wearers turned to 1-800 Contacts in place of traditional brick and mortar sellers. During the peak of the COVID-19 shutdown, the company experienced a 100 percent year-over-year increase in new and returning customers. During that period, usage of the ExpressExam app also increased 200 percent and the Rx Reader app experienced a 700 percent increase in monthly active users. In order to maintain the highest quality customer service, 1-800 Contacts also invested in more than 200 new hires in its Utah and North Carolina operations. 1-800 Contacts is being advised by Morgan Stanley & Co. LLC as lead financial advisor, Jefferies Group LLC as co-financial advisor, and Fried, Frank, Harris, Shriver & Jacobson LLP as legal advisor. CapM served as special advisor to 1-800 Contacts. Simpson Thacher & Bartlett is serving as legal advisor to KKR. About 1-800 Contacts 1-800 Contacts is the original disruptor of the vision industry. The brand is well-known for efficient, high-quality, and delightful customer service and has advocated relentlessly on behalf of customers, paving the way for a new generation of DTC brands. 1-800 Contacts is the largest seller of contact lenses in the U.S., serving more than 20 million customers for the last 25 years. The growing portfolio of innovative 1-800 Contacts brands includes Liingo Eyewear, 6over6, Boomerang, and Premium Vision.
| By | buzai232 |
| Added | Sep 16 '21, 07:44PM |
The Wall